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WHAT IS ERP?

Enterprise Resource Planning (ERP) is a system used by organisations to integrate the management of their key business processes.  This includes (but is not limited to) accounting, sales, inventory, supply chain, project and risk management. In practice, an ERP system is made up of different applications (each handling a specific process) that all share data through a single database.

ERP

(Enterprise Resource Planning)

This may sound like a basic definition but modern ERP systems are extremely sophisticated, enabling the automation and streamlining of core business processes. The efficiency this provides a business can be extremely valuable. Core processes  are improved and internal costs reduced through use of a well-implemented ERP system.

ERP systems are typically delivered either on-premises, on the cloud. or through a hybrid of the two. Whatever your preferred method, we are here to deliver a system tailored to your business needs.

BENEFITS OF ERP

Efficiency / Productivity

ERP systems greatly reduce the need for manual data input, and eliminate many repetitive processes that hinder efficiency.  The integration provided by ERP enables the streamlining of important business tasks. Every department process follows the same model, which allows real-time data to be shared smoothly and consistently across the organisation. This greatly improves operational efficiency.           

Use of real-time data provides quick employee access to required information.  With the ERP solution also automating and simplifying tasks, employees have more time to focus on other necessary tasks. Automation also greatly reduces the potential for human error, thus increasing business productivity. 

Cost Effectiveness

ERP provides a single source of accurate, real-time information. This reduces both administrative and operational management costs, and frees up money for organisations to spend in other, more important areas. The reduction in  potential for human error  greatly reduces costly disruptions and delays, and enables real-time decisions to be made quickly and accurately.

 

The initial investment in ERP is allayed through the unified cost of the system. Staffing and infrastructure costs can be reduced and combined into one ERP system. Training is only necessary for one system, thus reducing costs in this area too. 

Customer Service

The ability to quickly access accurate, real-time customer information enables a streamlined customer service experience. Employees have fast access to information such as billing and ordering, thus reducing the time taken to solve customer issues.

 

Sales teams can focus on building and maintaining customer relationships - increasing customer satisfaction and enabling the company to provide a top class service.

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